Privacy Policy

Please take a moment to read our Privacy Policy.

Why do we collect personal information?

We collect personal information to facilitate the reservation process between guests and the accommodation provider, to offer additional services where you have given your consent, and to help us improve our booking process and services.

What do we use your information for?

Your personal information is collected for the following purposes:

• Processing and managing accommodation reservations;

• Supporting the reservation process;

• Registering customers (on a voluntary basis) to receive newsletters;

• Generating anonymous statistical data to improve our systems and services.

Your personal information is not used for any other purposes and is never shared with third parties without your consent, except where required by law.

Who has access to your information?

Your information may be accessed by:

• The accommodation provider with whom you have made your reservation;

• The provider of the website and online reservation system;

• Public authorities or institutions where required by applicable law.

Your rights regarding your personal information

You may request access to all personal information we hold about you at any time.

If you believe that our website or systems have collected incorrect information about you, or if you wish to correct, update, or challenge any information we hold, please contact us.

Cookie Policy

What are cookies?

Cookies are small text files stored by your web browser. They are commonly used to distinguish individual users and improve website functionality. However, cookies do not identify you as an individual.

Why do we use cookies?

We use cookies to:

• Ensure the proper operation of our website and enable the reservation process to function smoothly;

• Understand which pages and features are used most frequently by visitors.

Types of cookies we use

Based on their duration, cookies used on our website are divided into two categories:

• Session cookies – temporary cookies that remain stored in your browser only until you close it.

• Persistent cookies – cookies that remain stored on your device for a longer period or until you manually delete them. The storage period depends on the cookie settings and your browser configuration.

Based on their purpose, we use the following categories of cookies:

• Conversion cookies – help us measure the effectiveness of different sales and marketing channels.

• Tracking cookies – work together with conversion cookies to analyse the performance of marketing channels.

• Remarketing cookies – enable us to personalise advertising content and display relevant advertisements.

• Analytical cookies – help us understand how visitors use our website so we can improve user experience.

• Essential cookies – required for the basic functionality and security of the website.

Third-party cookies

Some cookies may collect information that is processed by third parties, for example to support our advertising activities (so-called third-party cookies). However, this information cannot be used to identify you personally.

The cookies we use help us continuously improve our website and services.

Managing cookies

If you do not wish to accept cookies, you can change your browser settings at any time. Your browser's Help section explains how to modify these settings.

You can also visit www.aboutcookies.org, which provides comprehensive information about managing cookies in a wide range of web browsers.

Please note that if you disable cookies, some features of this website may not function properly. In particular, you may not be able to use the online reservation system to complete your booking.